Website Usability Testing – The Process
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This is a guest post from Pete Hollier at SEO Wizardry, a BC based SEO Consultant. The last blog post Prioritizing Web Usability briefly looked at why prioritize web usability and also gave an outline of some of the more important web usability issues.
However, we can talk about what should be and how we should do this or that, but the only way to be sure users are able to complete the required web site tasks is to conduct Website Usability Testing.
Website Usability Testing – An Iterative Process
Website usability testing is not a one time event. In the ideal world testing would begin early in the design process with some web page screen mock-ups shown to potential users to determine if users are able to understand what the purpose of the page is and what they should be able to accomplish.
As the design process progresses, live web pages can be presented to potential users who are ideally “typical” of the web site’s target audience. The users are asked to accomplish tasks while being monitored, the troubles incurred are analyzed and fixed and then tested again. This iterative Website Usability Testing process will be completed numerous times until the issues causing problems have been identified and rectified.
Website Usability Testing – The Options
As with anything there is always options and as usual options vary in cost.
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